About a specific floor
Use the enquiry form on the floor's own page. It reaches whoever holds the mandate with the listing already attached, which is faster than describing it to us first.
Browse floorsOwner or agent responds within 4 working hours
Contact
Talk to a person
We are a small team covering Delhi NCR. Below is where each kind of question actually goes, and how long it takes — stated so you can hold us to it rather than wonder.
- Office
- Ground Floor, Block C
Nehru Place, New Delhi 110019 - By appointment
Where your question should go
About your own listing
Sign in and open the listing. Status, what is still missing and where it sits in verification are all shown there, and the fastest fix is usually to complete the missing item rather than to ask us about it.
Go to your listingsVerification review within 2 working days
A verification result you disagree with
Write to us with the floor's URL and what you believe is wrong. A check that failed on stale evidence gets re-run; a check that failed on the facts stays failed, and we will tell you which it was.
verification@flatsfloors.comReviewed within 3 working days
Privacy, data and grievances
Requests to access, correct or delete your data under the DPDP Act 2023, and anything you want escalated to our grievance officer.
privacy@flatsfloors.comAcknowledged within 72 hours, resolved within 30 days
Builders, agents and partnerships
Listing inventory at scale, API access, or a service partnership. The builder and agent pages carry the terms before you write.
For buildersPartnerships desk calls within 1 working day
Press and everything else
Market data requests, interviews, or anything that does not fit above. We publish locality-level pricing methodology on request.
hello@flatsfloors.comWithin 2 working days
Or write to us here
This reaches the same queue as email and carries the same response time. If your question is about a particular floor, paste its link into the message — it saves a round trip.
What you send here is handled as described in our privacy notice. We never publish your number, and we do not sell contact details to agents.
Send us a message
One working day, and a real person.